FAQ
1. Do you offer free shipping?
Yes, we offer free shipping across India on all orders.
2. Do you ship internationally?
Yes, we ship worldwide. Delivery charges vary by destination.
3. Are all your crystals natural?
Yes, all our products are 100% natural, carefully sourced, and hand-picked.
4. Are the crystals certified and authentic?
Absolutely. Every product comes with proper certification and authenticity assurance.
5. I can’t find a specific crystal. Can you help?
Of course. We have a wide variety of crystals. If you cannot find something specific, you can directly contact Ms. Stuti Gupta: 📞 +91-8130691024
6. Can I send a crystal as a gift?
Yes! We can add a personal note to your gift, and we will try to customise it based on your request (customisation is not guaranteed).
For gift-related requests, please contact our team at our toll-free number: 9810800550.
7. How can I contact your team?
You can reach our customer support anytime at our toll-free number: 9810800550.
8. Which crystal suits my personality?
You can take our Crystal Personality Match Quiz here:
👉 https://certifiedcrystal.com/pages/crystal-personality-match
9. Is there any negative effect of using crystals?
No. Crystals are natural and safe. They do not cause any negative effects.
10. How do I wear or use the crystals correctly?
Check out our easy step-by-step Vidhi & Usage Guide:
👉 https://vidhi.certifiedcrystal.com/
11. Do these crystals actually work?
Yes. Crystals work through natural energy vibrations that support emotional, mental, and spiritual wellbeing.
12. I want a crystal recommendation for my specific situation. Can you guide me?
Yes. You can directly contact Ms. Stuti Gupta for personalised suggestions:
📞 +91-8130691024
13. How do you maintain quality?
We ensure strict quality checks, certified sourcing, and transparent information for every product.
14. Are your products suitable for beginners?
Yes. Whether you're new to crystals or an experienced collector, our collection and guidance are suited for everyone.
15. Do you offer bulk or corporate gifting?
Yes, we provide bulk orders, corporate hampers, and customised gifting options on request.
You can contact Ms. Stuti Gupta for details: 📞 +91-8130691024
16. Where can I learn more about different crystals?
https://certifiedcrystal.com/